Question 1

Can the propeller cause injury if used in public places with others in the water?

Accepted Answer

The propeller is completely safe to use since its speed is relatively low, so it will not cause any injury to others around you.

Question 2

Can the SEABIKE sink?

Accepted Answer

No, it floats! SEABIKE has positive buoyancy.

Question 3

Is there an option to add a night ligth?

Accepted Answer

For safety reasons, we recommend not to use SEABIKE at night. There are no lights available for it. If you absolutely have to use it at night, you can use any night swim lights available on the market.

Question 4

What is faster - using flippers or SEABIKE?

Accepted Answer

For distances of 100m or more, SEABIKE has the absolute advantage.

Question 5

Do SEABIKES have individual serial numbers in case it gets lost or stolen?

Accepted Answer

Yes, each SEABIKE has its unique serial number embossed on the frame and comes with Proof of Ownership brochure.

Question 6

What kind of maintenance does the SEABIKE require?

Accepted Answer

No maintenance at all! However, if used in salt water, we recommend spraying it off with fresh water after use.

Question 7

How long can it last before the first repair? Is there a warranty?

Accepted Answer

With proper use, we warranty  any SEABIKE for two years from any joint malfunction. If used carefully, it can serve you well for much longer than that.

Question 8

Where and how can I get it serviced? Do you do remote service?

Accepted Answer

Any simple repair can be done by the user himself with the parts he /she can purchase from our website. Warranty repair can be done only at one of our service centers.

Question 9

Where can I get replacement parts?

Accepted Answer

E-mail: seabike.com@gmail.com

Question 10

How long does it take to learn how to use it?

Accepted Answer

In most cases, just 5-10 min for the BASE model. Kids learn faster than adults!

Questions and answers